TroubleshootingFAQFrequently asked questions about Treqdesk.Copy MarkdownOpenFAQ Who can change the billing plan?Can I see the billing portal if I’m not the Owner?How many support teams can I create on the Free plan?Can I use Treqdesk in multiple Slack workspaces?How many support teams can I create?Does Treqdesk work in private channels?What happens to tickets when I delete a support team?Can I change which channels a support team monitors?What counts as a 'ticket' for the Free plan limit?When does the monthly ticket counter reset?Can an agent be on multiple support teams?What's the difference between 'Resolved' and 'Closed'?Can I customize the ticket emoji?What happens if my Slack workspace admin removes the Treqdesk bot?Is there an API or webhook integration?How do I remove a user's agent access?What does it mean when a support team is 'misconfigured'?Common IssuesSolutions for the most frequent issues you'll encounter with Treqdesk.
