Documentation

Treqdesk Docs

Everything you need to set up and use Treqdesk — the Slack-native ticketing system for modern support teams.

Getting Started

Install Treqdesk, complete first-time setup, and take a quick tour of the core features.

Understand tickets, support teams, roles, and how everything fits together.

Step-by-step walkthroughs for creating tickets, auto-assignment, managing teams, and more.

Manage billing, monitor ticket usage, and update agent seats or subscription plans.

Learn about what each role can do and how access control works across teams.

Common issues and frequently asked questions to get you unblocked fast.

Built with Fumadocs. Source on GitHub.